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Privacy Policy

Effective 1 March 2026 Operated by TIE Solutions (3-102-926028) Contact business@tie.tech

01Introduction

This Privacy Policy explains how TIE Solutions (3-102-926028) ("Company", "we", "us", or "our") collects, uses, and protects personal data when users access the website https://tie.tech.

For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable, the Company acts as the data controller of personal data collected through the Website.

02Personal data we collect

We may collect the following categories of information.

Information provided by users

  • name
  • email address
  • account credentials
  • communications or support requests

Automatically collected information

When users access the Website, certain technical information may be collected automatically, including:

  • IP address
  • browser type
  • device information
  • operating system
  • pages visited
  • usage statistics
  • timestamps of access

03Cookies and tracking technologies

The Website may use cookies and similar technologies to:

  • enable essential website functionality
  • analyze traffic and usage
  • improve performance and user experience

Users can manage or disable cookies through their browser settings. Some Website functionality may not operate properly without cookies. See our Cookie Policy for detail.

04How we use personal data

Personal data may be used for the following purposes:

  • operating and maintaining the Website
  • providing requested services
  • improving platform functionality
  • communicating with users
  • responding to support requests
  • detecting security incidents and preventing fraud
  • complying with legal obligations

06Sharing of personal data

Personal data may be shared with:

  • cloud hosting providers
  • analytics providers
  • technical service providers
  • professional advisers
  • regulatory or governmental authorities when required by law

We do not sell personal data to third parties.

07International data transfers

Personal data may be transferred to countries outside the user's jurisdiction. Where required, such transfers will be protected through appropriate safeguards, including:

  • standard contractual clauses
  • equivalent legal protection mechanisms

08Data retention

Personal data is retained only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law.

09Data security

We implement reasonable technical and organizational security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission system is completely secure.

10User rights

Where applicable under data protection laws, users may have the right to:

  • access personal data
  • request correction of inaccurate information
  • request deletion of personal data
  • object to processing
  • request restriction of processing
  • request data portability

Requests may be submitted using the contact details below.

11Children's privacy

The Website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

12Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be published on the Website with a revised effective date.

13Contact

For privacy-related inquiries or requests, please contact: